Frequently Asked Questions

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Frequently Asked Questions

Q. Can I use my existing FTP domain name (e.g. ftp.yourdomain.com) with your service?

Yes! Change your DNS settings to include a CNAME record pointing ftp.yourdomain.com to ftp.hostedftp.com

Q. Can your service do everything my current FTP site can do?

Yes! Our service includes read/write folders with user (or anonymous) permissions access just like traditional FTP

Q. I want an easy way to send and receive files, is your service right for me?

Yes! Our service includes simple email based file transfer. Add your branding it’s so easy trust us you will love it

Q. What if I need more storage than what is included in my monthly plan?

Go ahead! Use as much storage as you need, you have unlimited storage for only $1 per GB

Q. Can I customize my FTP site with my logos/colors/branding?

Of course! We made sure there are lots of ways to customize your FTP site. Your business can only benefit!

Q. I need to do X then Y followed by Z – does your service do that?

Probably! We have lots of ways to help you do whatever it is you need to do with your files. Ask us, we can help

Q. Is ~ a cloud?

Yes! Did you know more people than ever are searching for services in the cloud?

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